Privacy Last Updated: January 2025 GDPR-Aligned Practices

okzz Privacy Policy — Your Data, Your Rights

At okzz, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect when you use the okzz platform, why we collect it, how we use it, and the rights you have over your own information. We've written this in plain language — no legal jargon, no confusion.

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SSL Encrypted
All data in transit is protected
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No Data Selling
We never sell your personal data
Your Rights Protected
Access, correct, or delete your data
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9 Clear Sections
Everything explained transparently

Privacy at a Glance

How okzz Protects Your Privacy

Six core commitments that define how okzz handles your personal data every single day.

Security
Bank-Grade Data Encryption

Every piece of data you share with okzz — from your registration details to your payment information — is protected using 256-bit SSL encryption. Whether you're depositing via bKash or updating your profile, your data travels through a fully secured connection at all times.

Transparency
We Only Collect What We Need

okzz follows a strict data minimisation principle. We only collect personal data that is genuinely necessary to operate your account, process payments, verify your identity, and keep the platform safe. We do not collect data speculatively or for purposes beyond what is stated in this policy.

Your Rights
Full Control Over Your Data

You have the right to access, correct, or delete the personal data okzz holds about you at any time. Submit a request through our support team and we will respond within 5 business days. Your data belongs to you — okzz simply holds it in trust while you use the platform.

No Selling
Your Data Is Never Sold

okzz will never sell, rent, or trade your personal data to third-party marketers or data brokers. The only time your data is shared with external parties is when it is strictly necessary — for example, with payment processors to complete a transaction or with identity verification services to confirm your account.

Cookies
Cookies Used Responsibly

okzz uses cookies to keep your session active, remember your preferences, and improve platform performance. We do not use third-party advertising cookies. You can manage or disable cookies through your browser settings at any time, though some platform features may not work correctly without them.

Retention
Data Kept Only as Long as Needed

okzz retains your personal data only for as long as your account is active or as required by law. When you close your account, your data is scheduled for deletion within 90 days, except where legal obligations require us to retain certain records for a longer period — such as transaction history for anti-money laundering compliance.

This Privacy Policy was last updated on 1 January 2025. Continued use of okzz after this date means you accept the updated policy.

01 Introduction

This Privacy Policy explains how okzz ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players who register and use the okzz platform at okzz-okzz.net. We are committed to handling your personal data responsibly and in full compliance with applicable data protection laws.

By creating an okzz account or using any part of the platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use the okzz platform.

This Privacy Policy should be read alongside the okzz Terms and Conditions, available at /terms-conditions. Together, these documents form the complete agreement between you and okzz regarding your use of the platform and the handling of your data.

Policy Updates

okzz may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When significant changes are made, we will notify registered players by email or via a platform notification. The "Last Updated" date at the top of this page always reflects the most recent version.

02 Data We Collect

okzz collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and from third parties where necessary for verification or fraud prevention purposes.

Data Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Email address, phone number Registration form, account settings
Financial Data bKash/Nagad/Rocket account number, transaction history Cashier, payment processor
Technical Data IP address, device type, browser, operating system Automatically via cookies and server logs
Usage Data Games played, bets placed, session duration, login times Platform activity tracking
Communications Data Support chat transcripts, email correspondence Customer support interactions
Sensitive Data

okzz does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data. If you voluntarily share such information with our support team, it will be used only to resolve your query and will not be stored beyond what is necessary.

03 How We Use Your Data

okzz uses your personal data for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons it was originally collected. Below are the primary ways okzz uses your personal data:

  • Account Management: To create and maintain your okzz account, verify your identity, and manage your login credentials.
  • Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods.
  • Platform Security: To detect and prevent fraud, money laundering, account takeovers, and other prohibited activities on the okzz platform.
  • Legal Compliance: To meet our obligations under applicable laws, including anti-money laundering (AML) regulations and age verification requirements.
  • Customer Support: To respond to your queries, resolve disputes, and provide assistance through live chat and email.
  • Responsible Gaming: To monitor gaming patterns and identify players who may need support, in line with our Responsible Gaming commitments.
  • Platform Improvement: To analyse usage patterns and improve the performance, design, and game selection of the okzz platform.
  • Marketing Communications: To send you promotional offers and updates — but only if you have opted in to receive them. You can opt out at any time.
Lawful Basis

okzz processes your personal data on the following lawful bases: contractual necessity (to operate your account), legal obligation (to comply with AML and age verification laws), legitimate interests (to prevent fraud and improve the platform), and consent (for marketing communications).

04 Data Sharing

okzz does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data is shared only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with this Privacy Policy.

  • Payment Processors: bKash, Nagad, Rocket, and other payment service providers receive the financial data necessary to process your transactions.
  • Identity Verification Providers: Third-party KYC (Know Your Customer) services receive identity documents to verify your age and identity as required by law.
  • Fraud Prevention Services: We share technical and usage data with fraud detection providers to protect the platform and all players.
  • Game Providers: Licensed game providers may receive your player ID and session data to deliver games and calculate results. They do not receive your full personal profile.
  • Legal Authorities: okzz may disclose personal data to law enforcement or regulatory authorities where required by law or in response to a valid legal request.
International Transfers

Some of our service providers may be located outside Bangladesh. Where personal data is transferred internationally, okzz ensures that appropriate safeguards are in place — including contractual data protection clauses — to maintain the same level of protection that applies within Bangladesh.

05 Cookies

okzz uses cookies and similar tracking technologies to operate the platform effectively and improve your experience. A cookie is a small text file stored on your device when you visit a website. Cookies help okzz remember your preferences, keep your session active, and understand how players use the platform.

Cookie Type Purpose Can Be Disabled?
Essential Keep your session active, enable login, process transactions No — required for platform to function
Functional Remember your language, game preferences, and display settings Yes — via browser settings
Analytics Understand how players navigate the platform to improve performance Yes — via browser settings
Advertising okzz does not use third-party advertising cookies N/A

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in or using core platform features. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.

06 Data Security

okzz takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.

  • All data transmitted between your device and the okzz platform is encrypted using 256-bit SSL/TLS technology.
  • Personal data is stored on secure servers with restricted access controls. Only authorised okzz personnel can access player data, and only where necessary for their role.
  • Payment data is handled by PCI-DSS compliant payment processors. okzz does not store full payment account numbers on its own servers.
  • okzz conducts regular security audits and vulnerability assessments to identify and address potential risks.
  • In the event of a data breach that poses a risk to your rights, okzz will notify affected players and relevant authorities within the timeframe required by law.
Your Role in Security

You also play a role in keeping your data safe. Use a strong, unique password for your okzz account, do not share your login credentials with anyone, and contact support immediately if you suspect your account has been accessed without your permission.

07 Data Retention

okzz retains your personal data only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable law. The table below summarises our standard retention periods for different categories of data.

Data Category Retention Period Reason
Account Data Duration of account + 90 days after closure Account management, dispute resolution
Transaction Records 5 years from transaction date AML compliance, legal obligation
Identity Documents 5 years from account closure KYC and regulatory requirements
Support Communications 2 years from last interaction Dispute resolution, quality assurance
Technical/Usage Data 13 months from collection Platform analytics and security

When your data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked back to you. Anonymised data may be retained indefinitely for statistical and analytical purposes.

08 Your Rights

As an okzz player, you have a number of rights regarding your personal data. okzz is committed to honouring these rights promptly and without unnecessary barriers. To exercise any of the rights below, contact the okzz support team at [email protected].

Right to Access

Request a copy of all personal data okzz holds about you. We will provide this within 5 business days.

Right to Rectification

Request correction of any inaccurate or incomplete personal data held in your okzz account.

Right to Erasure

Request deletion of your personal data, subject to legal retention obligations that may apply.

Right to Portability

Request your personal data in a structured, machine-readable format to transfer to another service.

Right to Object

Object to the processing of your data for marketing purposes. We will stop immediately upon request.

Right to Restriction

Request that we restrict processing of your data while a complaint or correction request is being resolved.

Response Timeframe

okzz will respond to all data rights requests within 5 business days. In complex cases, we may require up to 30 days. We will always acknowledge your request promptly and keep you informed of progress.

09 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how okzz handles your personal data, please get in touch with our support team. We take all privacy-related queries seriously and will respond as quickly as possible.

  • Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon on every page of the okzz platform.
  • Response Time: Privacy queries are responded to within 1 business day for general questions, and within 5 business days for formal data rights requests.

If you are not satisfied with how okzz has handled your privacy concern after contacting us, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.

Privacy Contact

For all privacy-related matters, email [email protected] with the subject line "Privacy Request". Include your registered email address and a brief description of your request so we can assist you as efficiently as possible.

Play With Confidence

Your Privacy Is Protected — Start Playing Today

Now you know exactly how okzz handles your data. Register your account in minutes, deposit via bKash or Nagad, and enjoy 500+ games on a platform that puts your security first.